Department: FPG HOLDINGS
Job Title of  Incumbent’s Supervisor: Ceneral Manager
Job Title of  Incumbent’s Reportee/s: Property Administrator


To take responsibility for the efficient daily operations and the financial reporting of the assigned property portfolio to increase property value and satisfy tenant requirements.


Centre Management

  • Keep abreast of market activities
  • Devise a five-year maintenance plan
  • Investigates / initiates proposals for refurbishments
  • Maintains a hands-on control of projects in hand
  • Reviews the building status / grade annually and maintain the standards


  • Provides accurate information in agreed format timeously
  • Analyses of monthly income and expenses
  • Monitors turnover rentals
  • Analyses of operating cost on a quarterly basis in terms of the approved forecasts
  • Monitors all municipal and general recoveries on a monthly basis

Planning & Budgeting

  • Prepares and completes budgets annually
  • Reviews rentals quarterly and ensure best possible rate achieved and maintained
  • Assists in formulation of business plans for the Centre(s)
  • Quarterly review and monitoring results

Quarterly Expenditure / Audits

  • Sets and motivates Capex / TI philosophy per building
  • Approves TI standard specification as recommended by the Project Manager
  • Approves Capex within authority levels
  • Ensures we conform to Capex philosophy and procedures
  • Estimates new operating costs
  • Ensures recovery of operating costs in accordance with Lease terms

Debtors & Creditors Management

  • Regular interaction with Debtors and Leasing departments to ensure appropriate action taken and approve required action
  • Credit Control Management of arrears, legal action and write-offs

Customer Liaison

  • New Tenants
  • Lease negotiations
  • Maintenance of tenant relationships

Tenant Management

  • Deals with correspondence / interaction with tenants as required
  • Ensures that leases are timeously renewed, and all vacant space is let and in presentable space
  • Tenant mix
  • Networking with Tenants, public and external organizations

New Tenants

  • Determines and recommends letting mandates
  • Undertake lease negotiation and maintenance of tenant relationships
  • Controls new leases and recordal of same
  • Controls / oversees new installations

Existing Tenants

  • Renews Lease Agreements timeously
  • Tenant liaison and public relations
  • Controls / arranges centre promotions
  • Regularly assess tenants’ turnover, stock turn and merchandising to establish growth needs and trading difficulties
  • Record tenant turnover levels

Expense Control

  • Checks and authorises payments of accounts
  • Authorises cleaning, consumables, electrical and general maintenance orders
  • Controls municipal payments and recoveries there against
  • Ensures cost effectiveness and performance of contractors

Financial Management

  • Monthly financial statements and reports
  • Accurate budgeting and reporting

Public Relations

  • Establishes and maintains sound public relations
  • Attracts people to the Centre
  • Advertising materials
  • Motivates and assists tenants to improve their services
  • Assume responsibility for the effective repairs and maintenance of the Centre
  • Assume responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and impalements improvements as necessary
  • Occupational health and safety compliance
  • The development of security action pLans, systems and directives
  • The management of security officers and cleaning staff on duty
  • The establishment and maintenance of emergency preparedness programme
  • Assume responsibility for the effective management reporting and records
  • Assume responsibility for ensuring professional business relations with tenants, suppliers, contractors and trade professionals
  • Effectively supervises Centre personnel, ensuring optimal performance
  • Assume responsibility for related duties as required or assigned.



  • Minimum 5 years experience as a Property Manager in a retail environment
  • Bachelor’s degree or equivalent experience preferred
  • Strategic thinker, capable of developing an overall business plan and overseeing the execution of that plan
  • Working knowledge of leases, loan documents and other agreements for general responsibilities
  • Professional reputation; strong industry credibility
  • Proven effective management experience
  • Strong financial acumen; experience in developing plans and budgets
  • Excellent self-starter with strong and independent work ethic; project oriented, results-driven, problem solver.
  • Well-organized; excellent attention to detail.
  • Proficient in Microsoft Word, Excel, Office,
  • MDA (Advantageuos)
  • Excellent written and verbal skills
  • Preferably Estate Agencies Affairs Board Competency Certificate (NQF Level 4)

Application Form

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